Information We Collect
You may use our website without providing any information about yourself. However, in order to provide some services to you or to permit you to enter certain sections of our website, we require you to provide a small amount of personal information. For example, if you want to access our service network, register an engine, submit a question to us, inquire about our products, sign up for one of our programs, purchase items, apply for a job or download one of our mobile apps, we must collect some personal information about you. We also provide certain sections of our sites for our distribution network. We may also ask you to participate in a survey or poll about our site content, services or engines. Your responses will be anonymous unless you choose to provide your contact details so that we can provide you with additional information regarding the survey.
Sharing Your Information
We use the information you provide to address your request, process your order or respond to your questions. We may share your personal information with our joint ventures, affiliates, authorized distributors, authorized service dealers and other business partners to the extent that they are assisting DEUTZ in fulfilling your request, providing products or services to our customers or for other marketing purposes on behalf of DEUTZ. We may also store your data in a centralized system with other data that we hold about you. We do not sell or share personal information with third parties for their own separate use. We may use or disclose your personal information as required by law or regulations, or as requested by government authorities.
Engine Management System (“EMS”)
Your engine may have an EMS installed. The EMS is designed to collect engine performance information, which is used to provide engine support and services. The information collected is related to performance and configuration data; data analytics, diagnostic, fault codes, and maintenance; and, repair services. The EMS information may be transmitted through wireless transmission automatically or manually to DEUTZ. We share EMS information with you, DEUTZ employees, DEUTZ affiliates, authorized distributors, authorized service dealers and other business partners to the extent that they are assisting DEUTZ in providing products or services, or for other purposes on behalf of DEUTZ.
While DEUTZ cannot identify the owner or operator of an engine with this EMS information alone, it may be possible to make that determination when the EMS information is combined with other data that may be available to us. However, please note that it is not our intent to identify specific individuals nor engage in any type of behavior or other individual-related surveillance. Rather, the purpose of this data collection is limited to evaluating and improving the performance of our engines and to facilitate customer services.
Safeguarding Your Information
DEUTZ has put in place appropriate physical, electronic and managerial practices to help safeguard and secure the information we collect online from loss, misuse, alteration, unauthorized access or theft. This includes appropriate safeguards for customers making purchases through our sites, as well as those who enroll in our programs. Please note that due to design and accessibility of the internet, we cannot guarantee that communications between you and our website will be free from unauthorized access by third parties.
Links to Other Websites
Our website may contain links to other websites that are not owned or operated by DEUTZ. You should carefully review the privacy policies and practices of other websites, as we cannot control and are not responsible for privacy policies or practices of third-party websites.
Retention of Personal Data; Changes; Contacting DEUTZ